Emotional Intelligence is the ability to identify and manage your own emotions and the emotions of others. It refers to the ability to perceive, control and evaluate emotions. The ability to express and control our own emotions is important, but so is our ability to understand, interpret, and respond to the emotions of others. Experts suggest that it can be more important than IQ – Intelligence Quotient. Researchers suggest that emotional intelligence can be learned and strengthened, while some claim it is an inborn characteristic.
The ability to manage emotions effectively is a key part of emotional intelligence. Regulating emotions, responding appropriately and responding to the emotions of others are all important aspects of emotional management. Psychologist are of the opinion, the only adequate method to measuring emotional intelligence, is by ability testing, directly measured by having people answer questions and evaluating the correctness of those answers.
We all know people who are really good listeners. No matter what kind of situation we’re in, they always seem to know just what to say, and how to say it, so that we’re not offended or upset. They’re caring and considerate and even if we don’t find a solution to our problem, we usually leave feeling more hopeful and optimistic.
We also know people who are masters at managing their emotions. They don’t get angry in stressful situations. Instead they have the ability to look at a problem and calmly find a solution. They’re excellent decision makers and they know when to trust their intuition. Regardless of their strengths, however, they’re usually willing to look at themselves honestly. They take criticism well, and they know when to use it to improve their performance. People like this have a high degree of emotional intelligence. They know themselves very well, and they’re also able to sense the emotional needs of others.
Emotional intelligence is just as important to professional success as technical ability. Organizations are increasingly attaching importance to results from emotional intelligence testing, when they hire and promote.
We all have different personalities, different wants and needs, and different ways of showing our emotions. Navigating through this all takes tact and cleverness, especially if we hope to succeed in life. This is where emotional intelligence becomes important.
Emotional intelligence can be a key to success in your life, especially your career. The ability to manage people and relationships is very important in all leaders. So developing and using your emotional intelligence can be a good way to show others the leader in you. According to Psychologists there are five elements that define emotional intelligence.
Self awareness – People with high emotional intelligence are usually very self aware. They understand their emotions, and because of this, they don’t let their feelings rule them. They’re confident because they trust their intuition and don’t let their emotions get out of control. These people are willing to take an honest look at them-selves. They know their strengths and weaknesses, and they work on these areas so they can perform better.
Self regulation is the ability to control emotions and impulses. People who self regulate typically don’t allow themselves to become too angry or jealous, and they don’t make impulsive, careless decisions. They think before they act. Characteristics of regulation are thoughtfulness, comfort with change, integrity, and the ability to say “no”.
Another important element is Motivation. People with a high degree of emotional intelligence are usually motivated. They’re willing to defer immediate results for long term success. They’re highly productive, love a challenge and are very effective in whatever they do.
Empathy, according to most psychologists, is the second most important element of emotional intelligence. This element is the ability to identify with and understand the wants and needs and viewpoints of those around you. People with empathy are good at recognizing the feelings of others, even when those feelings may not be obvious. As a result, empathetic people are usually excellent at managing relationships, listening and relating to others. They avoid stereotyping and judging too quickly, and they live their lives in a very open and honest way.
Another sign of high emotional intelligence is persons with good social skills. These types of people are typically team players. Rather than focus on their own success first, they help others develop and shine. They can manage disputes, are excellent communicators, and are masters at building and maintaining relationships.
The good news is that emotional intelligence can be taught and developed. We at DNA have developed our own exercises to determine an individual’s current level of emotional intelligence and identify areas of improvement. Our professionals are trained to identify areas of improvement. Customized tests are able to help in recognizing positive traits of a personality, create emotional self awareness. How to deal with anger, and develop other emotions such as the ability to set goals and feel that you are accomplishing that goal or self actualization are some of the emotions we help develop or change.
Understanding emotional competence is critical in recruiting employees in the current business atmosphere. Once you recognize the ability of a recruit to solve problems, tolerate stress, understand social responsibility, flexibility and deal with interpersonal relationships, it becomes easy to appropriately place them or help them adjust to a position they already hold.
Investing in this area has proven to be advantageous to companies. When employees are happy it directly affects their personal lives which carries over to their professional performance.